‘We recognise this took too long to resolve’: Westpac apologises after outage

Westpac has apologised after a routine upgrade caused its online and mobile banking systems to go down for hours overnight.

Customers started reporting that online and digital banking accounts weren’t working at around 8.30pm last night, with the outage first acknowledged by Westpac at 9.20pm last night.

DownDetector, a website where users register such complaints, saw reports spike at…

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‘We need to change how we work’: Spotify announces staff cuts

Spotify is the latest to be hit with staff cuts across its global business.

In a note shared to staff and published online, CEO Daniel Ek confirmed that 17% of the organisation’s total headcount were being let go.

“Economic growth has slowed dramatically and capital has become more expensive. Spotify is not an exception to these realities,” Ek’s note read.

It continued: “I…

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Industry body proposes client-agency charter as PR industry reports declining profits

Due to a significant profitability drop in FY23, the PR industry is on an unsustainable declining path, according to the Public Relations Institute of Australia (PRIA) and its Registered Consultancies Group (RCG).

As a result, the industry body has proposed a client-agency charter, to improve commercial relationships with clients and help agencies make positive progress, Mumbrella can…

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Apple TV+ and Paramount Plus may combine subscription offerings

Paramount Plus and Apple TV+ are reportedly in talks to launch a combined streaming service that would take the both of best worlds in a bid to compete with the likes of Disney+ and Netflix.

This is according to the Wall Street Journal, who notes that talks between the pair are still in early stages.

These rumours are for the US market only, with different rights deals impacting the…

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ICC deal with Amazon Prime Video ‘proves the point’ that streaming giants are out for Australian sports rights

Amazon has landed the exclusive broadcast rights for International Cricket Council (ICC) games in a four year deal spanning 448 live games from 2024 to 2027.

It marks the end to 15 years of ICC cricket on Foxtel and Nine. Mumbrella understands that Foxtel did not opt to renew their respective deal.

Under the new deal, Amazon’s Prime Video will exclusively stream all men’s and…

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